Ford F-Series Camera Recall: 26C37 Scope and Remedy
Ford recall update
Ford’s rear-camera recall 26C37 addresses an infotainment menu that can cover the camera image. NHTSA identifies the action as 26V489000, with 47,587 vehicles potentially affected. Its current record says owner notification letters were mailed October 9, 2026—an update to the expected interim-mailing schedule described when this article was first published.
Updated October 16, 2026
Which trucks are included?
The official NHTSA campaign record, checked October 16, 2026, identifies certain 2021–23 F-150 and 2023–26 F-250 Super Duty trucks equipped with 8-inch SYNC infotainment screens. These model years and equipment narrow the group; they do not establish that every matching truck is recalled.
| Model | Model years in the record | Equipment specified |
|---|---|---|
| Ford F-150 | 2021–23 | 8-inch SYNC infotainment screen |
| Ford F-250 Super Duty | 2023–26 | 8-inch SYNC infotainment screen |
The 47,587 figure is the campaign’s potential total across the listed vehicles. It is not a separate count for each model year.
What the software error can do
NHTSA describes a software error that can place the infotainment home-screen menu over the rearview camera image when the vehicle is shifted into Reverse. The obstructed image can reduce rear visibility and increase crash risk. The record identifies noncompliance with Federal Motor Vehicle Safety Standard 111, which concerns rear visibility.
That description matters when discussing a complaint. A menu covering an image is a more specific observation than “the camera does not work.” Other camera concerns do not automatically establish this recall’s failure mode, and the campaign record does not diagnose an individual truck’s screen or camera.
The remedy is an APIM software update
NHTSA’s current remedy text specifies an update to the accessory protocol interface module, or APIM. It lists dealer installation or an over-the-air update, free of charge. It does not establish which route is available to a particular VIN today, whether a specific truck has received the software, or whether an attempted installation completed successfully.
Use the instructions provided for the actual vehicle and campaign. A general connectivity setting, an unrelated infotainment update or a camera image that appears on one occasion does not document completion of 26C37.
Separate the original timetable from the current record
Cars.com’s July 31 report described interim letters expected August 17 and a later remedy notice. That was the reported plan at the time. NHTSA’s record now reports an October 9 owner-letter mailing and the software remedy described above.
A reported mailing date is not an individual repair date. It also does not prove that every owner received a letter or that every vehicle has an OTA update waiting. Treat the current campaign record, the VIN’s recall status and the vehicle’s completion documentation as separate pieces of information.
Check the exact campaign on the exact truck
Use the NHTSA VIN recall lookup rather than deciding from a truck’s model year or screen size. The current campaign record says involved VINs became searchable July 31, 2026. Keep both identifiers—Ford 26C37 and NHTSA 26V489000—when asking about this action, particularly if the truck has a history of other camera-related recalls or updates.
Ask which remedy applies to that VIN and request a completion record identifying the campaign and work performed. Ford’s customer-service number listed in the NHTSA record is 866-436-7332. Do not deliberately recreate the camera malfunction in traffic to check whether a truck is affected.
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