Evenflo REO Car Seat Recall: What Parents Should Check

July 31st, 2026 by

Child-restraint recall

Evenflo’s REO recall limits which headrest positions affected seats may use while a remedy is being developed. Forward-facing positions 10 and 11, and rear-facing position 11, are excluded from the temporary guidance. If a child needs one of those positions for correct fit, contact Evenflo rather than lowering the headrest simply to stay within the permitted numbers.

Updated October 16, 2026

Identify the seat from its label

The manufacturer’s U.S. recall notice identifies REO model numbers beginning CS26021, sold from March 2025. It lists these six U.S. models:

Model number Name in the notice
CS260212521 Brookline
CS260212522 Lenox
CS260212536 Holden
CS260212537 Nantucket
CS260212538 Danvers
CS260212539 Chelsea

Use the product label, not the retailer’s color description. The notice identifies a sales period; it does not provide a narrower U.S. manufacture-date or serial-number cutoff that clears an otherwise listed seat. Have the model and manufacture date available when contacting the company.

The permitted position must also fit the child

Evenflo identified headrest movement during laboratory testing. Its current temporary guidance distinguishes the two directions:

Direction Positions permitted by the recall guidance Restricted positions
Rear-facing 1–10 11
Forward-facing 1–9 10–11

These numbers do not replace the seat’s fit requirements. Evenflo specifically directs caregivers whose children need a restricted position to ParentLink for assistance. The notice explains how to read the numbered shell markings; do not estimate a position by counting visible sections of padding.

NHTSA’s child-restraint guidance keeps the child’s size, the seat’s limits and the vehicle installation instructions together. A recall restriction does not make an unsuitable harness position suitable or justify moving a child forward-facing before the applicable requirements are met. Keep those decisions tied to the actual child and restraint, rather than choosing a direction merely to obtain a different permitted position number.

U.S. Evenflo REO recall restrictions: rear-facing headrest position 11, and forward-facing positions 10 and 11. If the child needs a restricted position for correct fit, contact Evenflo ParentLink rather than lowering the headrest merely to reach a permitted number. This conceptual graphic does not show an installation or verify a child’s fit.
Original conceptual guide based on Evenflo U.S. REO notice, Evenflo model-specific manual guidance, NHTSA child-restraint guidance, checked October 16, 2026. The U.S. notice restricts rear-facing position 11 and forward-facing positions 10–11. Correct child fit and the actual restraint and vehicle instructions still apply. If a child needs a restricted position, contact Evenflo; do not lower the headrest merely to meet the numeric limit. This is an original conceptual guide, not an installation diagram or a fit assessment. Canadian model scope and projected kit dates are not transferred to U.S. seats. Open full-size diagram.

Use the instructions for the actual model and manufacture year

Evenflo’s manuals page cautions that downloadable instructions are supplemental and may describe current-year products. It directs owners to confirm the manufacture date and obtain the instructions for their specific model and year. An online manual for a similar rotating seat is not an interchangeable installation guide.

If fitting or installation remains unclear, the ParentLink resource center offers installation support, including video appointments with certified car-seat technicians. That assistance can address actual fit and installation questions; an article or photograph cannot confirm that a seat is installed correctly in a particular vehicle.

A projected kit date is not a completed remedy

The U.S. notice, reviewed October 16, still says a free remedy is being developed and registered owners will receive instructions. It says not to return the seat to a retailer.

A separate Evenflo Canada notice, updated August 25, identifies two Canadian model numbers ending in C, a February 2025–June 2026 manufacture period and a projected November 1 repair-kit date. That country-specific projection is not confirmation of a U.S. kit shipment, and the Canadian manufacture range should not be used to exclude a U.S. seat.

Register through the route linked in Evenflo’s recall notice, keep contact details current and retain the company’s remedy instructions when received. Registration enables notification; it does not mean the corrective work has occurred. U.S. ParentLink is 1-800-233-5921.

This REO campaign also does not establish the recall status of a different Evenflo product. The company’s current notices index lists separate actions for other seats. Match each product’s label to its own notice rather than interpreting “not included in REO” as “free of any recall.”

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