Evenflo REO Car Seat Recall: What Parents Should Check
Evenflo has announced a voluntary safety recall for certain REO convertible car seats because the headrest may change position under some conditions. The official Evenflo notice says the affected seats have model numbers beginning with CS26021 and were sold in the United States and Canada from March 2025 to the present. Parents and caregivers should identify the exact model before changing how a seat is used.
The recall does not include the Evenflo Revolve180, Revolve360, Revolve360 Extend or Revolve360 Slim, according to the company. The REO model number and manufacture information appear on a label on the seat. A product name alone is not enough because similar rotating seats can have different designs and recall status.
Evenflo says the headrest may move when the seat is used forward-facing in positions 10 or 11, or rear-facing in position 11. The company reports no injuries associated with the condition. A remedy is still being developed, so registration is important for receiving the final instructions and any repair material directly from the manufacturer.
While the remedy is pending, Evenflo says an affected REO may continue to be used forward-facing in headrest positions 1 through 9 and rear-facing in positions 1 through 10, provided all other instructions are followed. Caregivers should use the current manufacturer notice and the seat manual together rather than estimating a safe position.
The federal recall identifier is NHTSA campaign 26C004. U.S. model numbers listed by Evenflo include CS260212521, CS260212522, CS260212536, CS260212537, CS260212538 and CS260212539. The complete label matters because color or retailer descriptions can differ from the formal model identification.
What Parents and Caregivers Should Do
First, inspect the seat label and compare the model number with the manufacturer notice. If the seat is affected, confirm the child’s current direction, headrest position, harness routing and installation against the manual. Do not move a child to forward-facing solely because of the recall; direction and fit decisions must continue to follow the seat’s stated limits.
Register the seat through the Evenflo registration page and keep the contact information current. Evenflo advises owners not to return the seat to a retailer. U.S. caregivers with questions can contact Evenflo ParentLink at 1-800-233-5921, and the recall notice provides separate contact information for Canada.
Check for updates through the NHTSA recall lookup as well as the manufacturer. Save the seat’s model number, manufacture date, registration confirmation and any communication about the remedy. That record makes it easier to verify when the corrective action has been completed.
A recalled seat should not be modified with homemade parts, added padding or an accessory that the manufacturer has not approved. If the seat is damaged, has been involved in a crash or cannot be used within the temporary position guidance, contact the manufacturer for direction instead of improvising a repair.
Vehicle fit remains part of the safety check. Confirm that the seat can be tightened at the correct belt path, does not interfere with the front seat and leaves enough room for other passengers. Families comparing cabin access and seating space can review the used-vehicle selection and physically test their child restraint in an appropriate vehicle before purchase when permitted.
A growing family may also compare a trade-in estimate with the cost of changing vehicles, then use financing resources to evaluate term, rate and total amount paid. A larger vehicle is not automatically safer for a child seat; correct restraint selection, installation and use remain essential.
The immediate response to this recall is specific rather than complicated: verify the model, stay within Evenflo’s temporary headrest-position guidance, register the seat and wait for the approved remedy. Additional recall and ownership explainers are available through the automotive news resources.
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