Auto Repair FAQ

Frequently Asked Questions

Have questions about car repair, pricing, or our services? We’ve got answers. Browse our most common customer questions below.

🔧 Service & Repair

Do I need an appointment or can I walk in?

We accept walk-ins when availability allows, but appointments are recommended to guarantee prompt service. You can schedule online or call us at (812) 914-8288.

How long does an oil change take?

Most oil changes are completed within 30–45 minutes. You’re welcome to relax in our customer lounge with Wi-Fi and coffee while you wait.

What brands of tires do you carry?

We stock a wide selection from Michelin, Goodyear, Continental, Firestone, Falken, and more. We can also order any tire not in stock — usually same-day or next-day.

💰 Pricing & Payments

How much is a diagnostic test?

We offer free basic OBD-II code scans. For advanced diagnostics involving testing or disassembly, we’ll quote you up front. In most cases, the fee is credited toward the repair if approved.

Do you price match or beat competitor quotes?

Yes — we aim to provide better service and better value. If you have a written quote from a competitor, bring it in and we’ll do our best to match or beat it.

What forms of payment do you accept?

We accept Visa, Mastercard, Discover, American Express, debit cards, and cash. We also work with financing partners for larger repairs. Ask us about current promotions.

🛠️ Warranty & Workmanship

Is your work guaranteed?

Yes — we back most repairs with a 12-month/12,000-mile parts and labor warranty. Some parts (like batteries and tires) may carry a longer manufacturer warranty.

Are your technicians certified?

Absolutely. Our team includes ASE-certified technicians trained in diagnosing and repairing all major systems on both domestic and import vehicles.

Do you install customer-supplied parts?

In most cases, no — to ensure warranty coverage and proper fitment, we source and warranty the parts we install. Exceptions may apply for specialty or OEM-only items by request.

Still have questions?

Give us a call at (812) 914-8288 or contact us online. We’re happy to help!

Helpful Cooper Automotive Links

For service details, start with the main Cooper service pages below.